Dr. Numb® Shipping Rates and Policies

Free Shipping on Orders over $79.00 (United States, Canada, United Kingdom and Australia only)
One Day Handling Time, Place Order Before Shipping Cut-Off

Domestic Shipping within Continental USA, Canada, United Kingdom and Australia

Standard Overnight Delivery

Priority Overnight Saturday Delivery

Express Delivery Options

Standard Delivery Options

International Shipping Options Available

Worldwide Standard

Worldwide Express

Quality Assurance

All Dr. Numb® products we carry are compliant with Good Manufacturing Practices (GMP), and Health Canada standards in terms of ingredients, formulas, facilities and operations. We ensure that the Dr. Numb® formula is consistent in every finished product.

Delivery

Dr. Numb® always believe that people across the globe should be able to live a life free from unnecessary pain. Our job is to make it happen that every household will have access to various Dr. Numb® products.
Dr. Numb® Products are shipped domestically within USA, Canada, Australia and United Kingdom. We also ship internationally. The timely delivery of your order is one of our priorities so we make sure that you get the fastest and the best shipping prices. It’s only at Dr. Numb® where shipping charges are shared with the customer. As we grow, our shipping costs will come down and that savings will be passed on directly to you, our valued customers. For more information on Shipping Rules and Restrictions, see available Shipping Information below. If we cannot deliver the product you ordered, for any reason, we will contact you and give you the option to cancel and receive a refund or accept a substitute item.

Available Shipping Options

Please refer to the following shipping options below. Each shipping option has its own restrictions and charges that will be applied to your order. Generally, you will have the option of upgrading your shipping method for faster delivery. If you choose to upgrade your shipping method to express or overnight, your order must be received and clear credit authorization before cut-off time or your order may not be processed until the following business day. Business days are Monday-Friday, excluding national holidays.

Mail delivery times depend on what service you use to send your item, its origin and where it’s going. See below for a list of expected delivery timeframes for our domestic standard, express and overnight services.

All orders from Contiguous and Non-contiguous U.S. States, U.S. Minor Outlying Islands, and U.S. Military Addresses ship from the following locations:

1124 Fir Ave. Blaine, Washington, USA 98230

605 Highway 76, Building 2, White House, Tennessee, USA 37188

Contiguous U.S. Shipping

SHIPPING METHODS CUT OFF TIME DELIVERY TIME FEE
FedEX Overnight Saturday Delivery Friday 11:00 AM PST Saturday delivery CAD 59.99
FedEX Standard Overnight 11:00 AM PST Guaranteed 1 business day CAD 49.99
FedEX 2-Day Shipping 11:00 AM PST Guaranteed 3 business days CAD 39.99
FedEX 3-Day Shipping 11:00 AM PST Guaranteed 3 business days CAD 29.99
FedEX Ground 11:00 AM PST 3 – 4 business days CAD 19.99
USPS Express Mail 11:00 AM PST 1 – 2 business days CAD 39.99
USPS Priority Mail 11:00 AM PST 2 – 3 business days CAD 29.99
USPS First Class Mail 11:00 AM PST 4 – 6 business days CAD 12.99

Overnight and Express orders are delivered via UPS and Canada Post. Orders are delivered within promised delivery dates provided that the orders were placed before 1 PM Pacific Time for UPS options and 6 AM Eastern Time from Monday to Friday only. Overnight and Express orders entered after the cut-off time will ship next business day. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay.

Our default shipping methods are UPS Standard and Canada Expedited services. Both options cover all provinces of Canada and offers delivery within 4-7 business days or more depending on the availability of UPS and Canada Post forwarding facilities. Ground orders will normally ship within 48hrs. Exceptions to this would be a holiday weekend and during the Christmas season.

Our default shipping method: USPS First Class Mail service, covers all states of USA, PO Box, FPO and APO Addresses and offers delivery within 7-10 business days depending on the availability of USPS forwarding facilities. Ground orders will normally ship within 48hrs. Exceptions to this would be a holiday weekend and during the Christmas season.

Non-Continental U.S. Shipping

The following rates apply to Alaska, Federated States of Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and Virgin Islands.

Shipping Cut-off time for Express orders is 11 AM Pacific Time, Monday to Friday only. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay. Standard orders normally ship within 48hrs.

SHIPPING METHODS CUT OFF TIME DELIVERY TIME FEE
FedEX International Priority 11:00 AM PST 1 – 2 business days CAD 39.99
FedEX International Economy 11:00 AM PST 2 – 3 business days CAD 29.99
USPS First Class Mail International 11:00 AM PST 4 – 7 business days CAD 14.99

U.S. Minor Outlying Islands Shipping

Shipping Cut-off time for Express orders is 11 AM Pacific Time, Monday to Friday only. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay. Standard orders normally ship within 48hrs.

All Canada orders ship from the following locations:

1645 Enterprise Rd Suite B, Mississauga, Ontario L4W 4L4

#2-12240 Horseshoe Way, Richmond, British Columbia V7A 4X9

Canada Shipping

SHIPPING METHODS CUT OFF TIME DELIVERY TIME FEE
UPS Express Overnight 1 PM PST 1 business day CAD 29.99
UPS Express Saver 1 PM PST 1 – 2 business days CAD 24.99
UPS Expedited 1 PM PST 2 business days CAD 19.99
UPS Standard 1 PM PST 3 -7 business days CAD 12.99
Canada Xpresspost 6 AM EST 3 – 5 business days CAD 19.99
Canada Expedited Shipping 6 AM EST 4 – 7 business days CAD 9.99
 Overnight and Express orders are delivered via UPS and Canada Post. Orders are delivered within promised delivery dates provided that the orders were placed before 1 PM Pacific Time for UPS options and 6 AM Eastern Time from Monday to Friday only. Overnight and Express orders entered after the cut-off time will ship next business day. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay.

Our default shipping methods are UPS Standard and Canada Expedited services. Both options cover all provinces of Canada and offers delivery within 4-7 business days or more depending on the availability of UPS and Canada Post forwarding facilities. Ground orders will normally ship within 48hrs. Exceptions to this would be a holiday weekend and during the Christmas season.

United Kingdom Shipping

SHIPPING METHODS CUT OFF TIME DELIVERY TIME FEE
Express Courier Tracked 12 PM UK TIME 1 – 3 business days CAD 29.99
Economy Courier Tracked 12 PM UK TIME 3 – 5 business days CAD 19.99
Overnight and Express orders are delivered via Royal Mail and DPD. Orders are delivered within promised delivery dates provided that the orders were placed before 12 PM UK Time from Monday to Friday only. Overnight and Express orders entered after the cut-off time will ship next business day. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay.

Our default shipping methods are Royal Mail and DPD Expedited services. Both options cover United Kingdom and offer delivery within 4-7 business days or more depending on the availability of are Royal Mail and DPD forwarding facilities. Ground orders will normally ship within 48hrs. Exceptions to this would be a holiday weekend and during the Christmas season.

Other European Countries

SHIPPING METHODS CUT OFF TIME DELIVERY TIME FEE
Royal Mail International Standard Tracked 12 PM UK TIME 4 – 7 business days CAD 29.99
Shipping Cut-off time for Express orders is 12 PM UK TIME, Monday to Friday only. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay. Standard orders normally ship within 48hrs.

All Australia Orders originate from:

3/901-903 Beaudesert Rd. Archerfield, Queensland 4108

Australia Shipping

SHIPPING METHODS CUT OFF TIME DELIVERY TIME FEE
Australia Post Express 12 PM GMT +10 (QLD) 2 – 4 business days CAD 19.99
Australia Post Registered Mail 12 PM GMT +10 (QLD) 4 – 6 business days CAD 12.99
Express orders are delivered via Australia Post Express service. Orders are delivered within promised delivery dates provided that the orders were placed before 12 PM GMT +10 (QLD) from Monday to Friday only. Overnight and Express orders entered after the cut-off time will ship next business day. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay.

Our default shipping method: Australia Post Registered Mail service, covers all states of Australia and offers delivery within 4-6 business days or more depending on the availability of Australia Post forwarding facilities. Ground orders will normally ship within 48hrs. Exceptions to this would be a holiday weekend and during the Christmas season.

All international orders originate from:

1124 Fir Ave. Blaine, Washington, USA 98230

605 Highway 76, Building 2, White House, Tennessee, USA 37188

International Shipping

SHIPPING METHODS CUT OFF TIME DELIVERY TIME FEE
USPS International Express Mail 11:00 AM PST 4 – 7 business days CAD 39.99
USPS International Priority Mail 11:00 AM PST 7 -10 business days CAD 29.99
USPS International First Class Mail 11:00 AM PST 2 – 4 Weeks CAD 14.99

The following rates apply to countries not specified above.

Shipping Cut-off time for Express orders is 11 AM Pacific Time, Monday to Friday only. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay. Standard orders normally ship within 48hrs.